Question 1

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, Amex, Discover) and any payment method supported by Stripe. Payment is required upfront — we do not offer payment terms, net terms, or credit.

Question 2

What file formats do you accept?

Accepted Answer

We accept DXF and SVG files for laser cutting. If you have a different format (AI, PDF, STEP, etc.), reach out and we'll do our best to work with it.

Question 3

Is there a minimum order?

Accepted Answer

No minimums. We handle everything from single prototype parts to full production runs.

Question 4

How fast is turnaround?

Accepted Answer

Most orders ship within 3–5 business days. Rush orders are available — just let us know when you need it.

Question 5

Do you ship nationwide?

Accepted Answer

Yes. We ship to all 50 US states. Parts are carefully packaged to arrive in perfect condition.

Question 6

Do you offer local delivery?

Accepted Answer

Yes! We're based in Winter Garden, FL and offer local delivery across Central Florida — including Orlando, Kissimmee, Clermont, Ocoee, Windermere, Apopka, Sanford, Lake Mary, Altamonte Springs, Winter Park, and surrounding areas.

MFN Lasers